Loss Aversion Is Running Your Deals and You Don't Know It
Prospect Theory says people fear losing more than they want to gain. The deals that close are the ones where the cost of inaction was made concrete, not where the gain was sold hardest.
Insights, stories, and expertise from the studio floor.
Prospect Theory says people fear losing more than they want to gain. The deals that close are the ones where the cost of inaction was made concrete, not where the gain was sold hardest.
Executives scan email rather than read it. Lead with the conclusion. Put everything else below it.
Generic ROI calculators and pitch-deck business cases are being quietly filed away before they reach the decision-maker. The deals that close are built around the prospect's specific outcomes.
Buyers are using LinkedIn hashtags like #IAmBuying to pull vendors toward them. The traditional interruption model of cold outreach is collapsing.
Most first calls are product demos in disguise. A pre-meeting video that answers the questions every prospect asks changes that dynamic completely.
Buyers complete 57 to 70 percent of their purchase decision before they speak to sales. That changes everything about what the first call is actually for.
Buyers who feel hunted stop talking. The counterintuitive discovery from negotiation research: giving someone permission to say no opens the conversation that pushing for yes always closes.
Talking to a finance director about brand vision is like suggesting a surgeon rely on healing crystals. CFOs care about LTV to CAC, risk mitigation, and business outcomes.
No decision beats every named competitor in B2B sales. When a deal goes dark, it rarely means they chose someone else. It means nobody made the case for change compelling enough.
We spend thousands on video and wonder why nobody watches it. The problem isn't the camera. It's what we're pointing it at.
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